Twitter resource dump Friday, June 26, 2009

Don't mind me - just posting some Twitter resources for colleagues in need. Enjoy!

IEL09: 12 take-aways Tuesday, June 9, 2009

I live in the Washington DC metropolitan area, and I'm a learning professional. As a result, I've been hearing about ASTD's International Conference & Expo since the beginning of this year. Because I had previously blown my big conference money earlier this calendar year, I wasn't able to attend. I wasn't worried, though - for my money, the best conference for the buck started the day that ASTD ICE ended.

Having attended last year's conference, I came to the 5th Annual Innovations in e-Learning Symposium (IEL09) this year with high expectations, and I'm happy to say that the GMU/DAU partnership did not disappoint: great keynotes, good sessions and the opportunity to get a feel for where the edges are in our field. Here are 12 things that IEL09 showed me about my colleagues, the future and the state of e-learning:

I really need to get an iPhone. Or at least an iPod Touch. Maybe some sort of Android-sporting MID, maybe? From Vint Cerf's notions of a fully connected world (and and solar system, apparently) through compatible 'clouds' to Adrian Sannier's impassioned pleas to stop fighting the devices and focus on the learning, I'm really starting to feel like i'm not spending enough time thinking about how to get in front of the impending wave of mobile internet devices and their use in creating more space for learning. Just as Will Wright's opined that we all speak a kind of complex sign language of the mous, i realized that a new vocabulary of pinch/flick/squeeze/drag is being formed without me. I need to get in the game.

To get yor money's worth, "to tweet or not to tweet?" isn't really even a question anymore. Livetweeting, if done properly, should not be a distraction. It should be both a stream of consciousness reflection on the information being presented to you and a way to include non-present participants in the open dialogue. It's also a great way to get information about the sessions that you couldn't attend since you can't yet clone yourself.

OK, so I kind of already knew this from this year's Annual Gathering, but the more intimate numbers at IEL09 really brought the open-this-up-to-the-world home to me. We are learning professionals: we learn, we process, we disseminate our experiences. Not trying our best to do so is malpractice.

(oh, and kudos to the presenters whose sessions i attended - not a one arched so much as an eyebrow at the twitterati in attendance. No hurt feelings, not a single "you're not paying attention to ME" impulse betrayed. Best move? Aaron Silvers got out ahead of his crowd by making the first slide of his deck a listing of his real name, his Twitter name and the conference hashtag. He even created a hashtag for his session so we wouldn't have to make one up)

"Learning" is wired. "Teaching" is tired. I've been trying not to read any of my colleagues post-IEL09 blog posts for fear of stealing their brilliance (which means that i still haven't read any of Wendy Wickham's posts. That woman is the fastest draw east of the Mississippi, incidentally), but Clark Quinn's recent Learnlets post reminded me of something that i thought between sessions on the first day of IEL09: we need to stop finding ways to train and start figuring our ways to make learning happen. Something I've noticed that has accompanied the downed aconomy is people looking to tighten their training departments' strangleholds on managing training in their organizations. Teachers back away from their students embrace of innovative technologies by banning their use, missing the point.

Training has a tendency to become a narrow thing; a verb, an event. Learning is a fuzzy, scary, recursive process, and to hear people talk, it's coming back. We need to get back to 'by any means necessary' and stop being afraid of disruptive technologies as they arrive; Web 2.0/social media tools are nothing more or less than attractive, multi-faceted means.

However...

Compelling, instructive case studies for the implementation of social media and Web 2.0 applications in information-secure environments are still few and far between. Yes, I said it. I went to Decision Superiority in the Information Age, A Knowledge Exchange Strategy for Enterprise Summary, Robert Scoble's Naked Conversations talk (don't get me started), The Social Web and Learning: A Case Study and A Look at Successful Implementation of Online Collaboration. I still haven't found what I'm looking for. Maybe i missed it? Talk me down.

We need to find a way to stop running from failure. I've been toying for some time with the idea of creating a possibility-rich learning environment (sim? braching scenario? mini games?) that deals with failure in a detailed, high fidelity manner. Pushback sometimes boils down to the idea that exposing the learner to failure is demoralizing and therefore counter to successful learning. I don't think that this is the case, and neither does Will Wright. Rich affordances and high fidelity failurtes are both instructive and intersting - ask any gamer.

Brandishing of your Web 2.0 talisman does not make the problems of retention and motivation vanish. I had the pleasure of meeting Jason Guard at IEL09. He works with adult learners without high school diplomas trying to get their GEDs and gain literacy skills. As a result he had a few choice words to say about the real world of andragogy that he inhabits. Good to remember (also good to keep in mind Frank Anderson's bit on training, retention and jokes).

Perceiving patterns makes us good at what we do. Clark Quinn and Wendy Wickham did me the honor of engaging me in a pretty interesting lunchtime discussion which happily flitted across a few topics, including the difference between stand-up trainers and e-learning jockeys and what makes a learning professional good at their job. Something that came up in conversation is the idea that our ability to perceive patterns and make connections is crucial to our ability to facilitate learning. Like a lot of things that come up in conversation with Clark Quinn or Wendy Wickham, I'd like to think about this some more...

e-Learning does not necessarily equal reduced costs. This is something that I already knew, but it was good to hear it addressed repeatedly by DAU's Frank Anderson.

The military is not sleeping on gaming or virtual worlds.
Did you know that the U.S. Army has a Program Executive Office for Simulation, Training and Instrumentation? No? Maybe you've heard of America's Army, yes? Also, noted is DAU's move into the virtual world space (aided by Tandem Learning, evidently) and the Joint Forces Command/Department of Defense roundtable on 3D Web Opportunities and Challenges for Joint Education.

Digital immigrants vs. digital natives is not necessarily as cut and dried as they keep trying to make you think it is. Free your mind and look at the needs of Gen Y vs. those of Gen X/boomers and you'll have your answers.

Collaboration: i do not think it means what you think it means. I'll leave it at that.

Meetspace (meatspace) is still where it's at. Despite our growing prowess at digital engagement and threaded conversation, I was still a bit surprised that some of best bits of the conference for me happened when I took the time to chat up someone I didn't know or answered some questions from people who were opening up to their colleagues about problems that they were facing at work. This isn't rocket science, but it is about people, and sometimes the best way to I even managed to learn a bit more about one of my colleagues and her teaching methods as they relate to an extracurricular activity - really great to have confirmed my sense that this person just "gets it." (An interesting collary to this face-to-face-is-best talk is that a good number of people who sought me out for conversation knew me from Twitter.)

Many thanks to the twitterati in attendance for being instructive in person and online. This year's IEL will be a hard act to follow, but I look forward to June 2010. Hope to see you all there!

what did you learn today? Saturday, May 30, 2009

If you know me professionally, you know that I think that this Twitter thing is kind of a big deal. One of the best things about my Twitter experience has been flat access to some really smart people - not just to listen to what they have to say, but often to engage them in dialogue.

That's why on Thursday nights from 8:30PM to about 10:00PM EDT I try to be in front of a Twitter client somewhere in order to participate in #lrnchat, a weekly meeting of learning professionals on Twitter. Organized and moderated by the seemingly-everywhere-at-once @marciamarcia and kicked off with the question "what did you learn today?", the discussion topics have so far covered the sims/virtual worlds debate, mobile learning, the concept of play for adults, recycling existing learning materials and much more. Questions for #lrnchat are usually gathered in advance but the moderation is good and flexible, leading to good follow-up questions and free-flowing discussion.

If you're interested, @gminks was nice enough to create a couple of videos to show you how to set up for #lrnchat. Recent #lrnchat sesions have been happening on Thursday evenings, but there's been some talk of changing the date and time to accommodate more European, African and Asian participants (right now it's pretty Western Hemisphere-centric) - stay tuned.

EDIT: Don't just take my word for it - read @schnicker's Calling All Learning Professionals on Twitter.

Totally unreal

Thanks to JaneBozarth for her pre-#lrnchat tweet which led me to this Chronicle of Higher Education article from a collegiate teacher who decided to give online teaching a go. Priceless excerpt below:

Then there were all the e-mail messages that I received from students. This one didn't understand the assignment. That one wanted to tell me why her assignment was late. Another felt that my feedback was too negative. Yet another wanted to apologize for the way she had stated her position, and on and on. Weary and obsessed, I began to feel that, despite my best efforts, I was not up to the task, not in control, not meeting my own standards. On top of that, I suspected my students didn't like me very much. That hurt. I began to break out in rashes and suffer sleepless nights.

That's when I knew that I would not do it again and would chalk it up to experience — even if that decision meant hanging up my chalk altogether. Try to talk me down. Tell me I didn't give it enough time. Call me old-fashioned and out-of-date. Just don't call me to teach online.

I'll leave that to (younger?) teachers who like living in a virtual world of virtual students with virtual goals, capacities, and ideas. Me? I'll stick to the virtues of live human interaction — in the classroom and elsewhere — in a world rapidly becoming, as some of my students might say, "totally unreal!"

Too much to talk about, even from this short excerpt. I'm not going to try to talk Ms. Clift down. I'm pretty sure that she went into this venture with the same hopes for success that she kindly shares with us now. I don't know how much time this all took, but i don't know if time is the problem. Availability to one's learners? Earnest effort? Maybe.

Fellow e-learning jockeys: do you consider your or your students' goals, capacities or ideas "unreal"?

I'll leave you with the essence of the article, from Ms. Clift herself:
To me, virtual anything is by definition not real.

NOTE: I changed the title of this post because as miffed as i am, the issue really isn't Ms. Clift herself. I don't want anyone to take the cheap route by focusing on her possible shortcomings instead of, say, focusing on what her experience with online learning says about the expectations of teacher-student interaction.

Google Wave


Lately, a few co-workers and I have been working to steadily increase the use of Microsoft SharePoint in our little ID group. I've been feeling pretty proud of us - it's taken awhile to get all of us up and running, and we're I think we're an example of how helpful something like SP can be.

Anyway, this morning I'm manhandling some pasta sheets at my local farmer's market and someone in line for strawberries starts talking to about a friend-of-a-friend's account of a sneak peek at something called Google Wave:

Google Wave is a product that helps users communicate and collaborate on the web. A "wave" is equal parts conversation and document, where users can almost instantly communicate and work together with richly formatted text, photos, videos, maps, and more. Google Wave is also a platform with a rich set of open APIs that allow developers to embed waves in other web services and to build extensions that work inside waves.

And so forth. The buzz at the organic produce hut is that Google Wave is the product of follow-through on the question "What is email were created today?"

Questions:
  1. Is this Google's attempt to take on the functional but decidedly unsexy Microsoft SharePoint, or is this something bigger?
  2. Is this really something new?
  3. How handy will this natural language processing be?
  4. When can I have it?

EDIT: Check out the I/O 2009 Google Wave keynote presentation:

"What Can I Give to my People?": Annual Gathering Wednesday Keynote: Jeff Howe Thursday, March 12, 2009

Jeff Howe (author of Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business) delivered an interesting keynote speech at the eLearning Guild's Annual Gathering Wednesday General Session this year.

Being a pretty avid consumer of geeky publications, I'd heard of Howe and was already familiar with the concept of crowdsourcing - the practice of outsourcing a job via an open call to an undefined group of people to perform a task - i wasn't sure how much new information would really hit me. Fortunately, i had quite a bit to know.

After opening with a self-conscious quip/anecdote about the role of Twitter in live presentations*, Jeff screened a trailer to introduce us to his core concepts (and his book).


I've tried to write this first AG09 posts a number of different ways, but i've decided that i'm not going to do a blow-by-blow (for that, please see my #ag09 Twitter posts from March 11 to March 13). Instead, I'll just give you the takeaways and my spin (this is my blog, i can do that).

Amateur Renaissance
Historically, people became something in order to do something - for example, to become published, you had to become a journalist and submit time served in return for the privilege of publication/syndication.

Today's youth don't necessarily feel the need to become something in order to do something. Push-button publishing and fluid expertise in the areas of photo and video manipulation are now possible as a result of the following
  • Cheap SLRs and the stickcam
  • Cheap, free or least five-finger-discounted editing software
  • Teh intarwebzes
and have resulted in quality media being produced and uploaded for the glory and the lols (and occasionally for the lulz) with the guiding question being simply "what can i give to my people?" Howe termed this confluence of ability and freedom to create "promiscuous creativity."

The Rise in Online Communities + the Open Source Revolution = the Democratization of Production

No matter where you work, most of the smartest people work for someone else." - Bill Joy

While Howe has spent time investigating MySpace and other communities where teens and young people congregate (a search which started with Howe following the Warped Tour), it is in some other communities where crowdsourcing was really proven to be manifest:

  • Threadless is a prime example: The Jakes started a T-shirt company/community in which the 'hard' work - submitting T-shirt designs and ranking/voting on which ones are best - is done by community members. This lunchtime workforce performs the necessary microtasks which keep Threadless up and afloat. The 'fateful decision', as Howe termed it, was not to allow a corporate entity to decide which designs were most production-worthy and to rather hand it over to the community. (Personal note: I learned about Threadless from its parent company's definitely-not-for-profit design forum YayHooray. I own the Communist Party T-shirt.)
  • istockphoto demonstrates what Howe termed the gift economy: "you can use what I have, but you must contribute." As a result of the aforementioned amateur renaissance, professional quality stock images - once an exclusive and expensive domain - have become much more accessible for both consumers and producers of content. (istockphoto's fateful decision? deciding to charge users a quarter for the acquisition of an image; that price has of this writing risen to about a dollar. Not mysteriously, Getty Images - the premier name in professional stock photography - bought istockphoto for $50 million.)
  • Current.tv, popularly known as Al Gore's TV channel, boasts a 30% amateur content rate.
  • Innocentive farms out problems to the worldwide community to solve for glory and for prize money. At the time of this writing, the front page of the site features an open call ("challenge") for someone to create a functional envelope trimer for the Human Immunodeficiency Virus. Howe pointed out that Innocentive boasts a 90% problem-solving success rate. Perhaps more interesting is that in 70% of the solutions, the solver already knew the solution - they were just out there, waiting to be (t)asked.
  • There's more, but i don't feel like talking about Fluevogs and birdwatchers.
Issues and thoughts
  • In the Q&A, someone asked a pretty insightful question that raised the issue of graphic designers vs. crowdsourcing, which Howe addressed in noting the current NO!SPEC campaign.
  • Both the audiences of the popular tech podcasts Buzz Out Loud and This Week in Tech (the Buzztown and the TWiT Army, respectively) have at numerous times, in my opinion, provided task completion at the result of both serious and half-serious calls for aid.